Sales by Gateway

Overview

This report will provide you with a breakdown of orders by gateway within the platform. In order to view this report, go to Reports > Sales by Gateway.


Video Length: 6:24


Potential Actions

Use the Sales by Gateway report to help with the following activities:

  • Determine how much revenue has been processed through each gateway.
  • Make necessary adjustments so more efficiently manage your volume.

Data Elements & Measures

The following data elements and measures are shown on the Sales by Gateway report. For comprehensive definitions of data elements and measures, please reference the Glossary of Measures.

Data Element / Measure Definition
Provider Type The type of payment provider
Currency The type of payment currency
Global Monthly Cap Maximum amount that can be charged to the gateway per month
Transactions Total number of attempts to bill cards. Includes approved, declined, voided, and fully refunded orders
Orders Total number of approved transactions
Gross Revenue Total revenue generated by sales - no refunds, discounts, or expenses are deducted from Gross revenue
Void/Refund # Orders that have been voided, fully refunded, and partially refunded
Void/Refund $ Revenue from orders that have been voided, fully refunded, and partially refunded
Net Revenue Gross revenue minus voids and refunds
Chargeback #  Count of orders that have been marked or flagged as chargeback
Chargeback % Percentage of orders that have been marked or flagged as chargeback
Declined Count of unique declined orders
Decline % Percentage of declined orders

 

Additional Resources

You may find the following Help Center articles relevant to Analytics helpful.

  1. How to use Filters - Leverage the full power of Reports by leveraging filters
  2. Analytics Vs. Reports - Data Calculation Methodology - Understand the differences between Analytics and Reports