Overview of Gateway Providers


Each gateway provider requires certain parameters to be submitted into our system in order to enable their API within the Lime Light CRM. Most of these parameters will be provided to you by the Payment Gateway Provider except for the Alias.

The Alias is for internal purposes only, and it is just a name that you assign to each gateway configuration in your system; it will help you to differentiate one gateway provider among multiple gateway providers that you may have configured within the Lime Light CRM.


At this time, the Lime Light CRM has the capability to support multiple currencies depending on the gateway integration. 

Furthermore, the fees and descriptors are what is charged or provided by your gateway/processor. We do not validate those fields in any way against what your gateway/processor has; it is strictly for your reference within the CRM. The illustration below describes the fees and descriptors needed for each gateway configuration. The fees and descriptors fields should match what is shown within the configuration of your gateway and/or processor.

Payment Type / Processing Rate:

The processing rate is the percentage charged on each transaction you want to process.  It varies depending on the type of credit card and the type of transaction. 


Percentages are represented as whole numbers such as 25, not as decimals such as .25. 

Anything after the decimal will be a fraction of a percent. .25 will be 0.25%, not 25%.




CVV: Indicate if CVV is required on this gateway or not.

Global Monthly Cap: The total monthly revenue limit allowed for the gateway, and an amount is required in this field in order to create a payment routing profile.

Monthly Fee: Credit Card processors charge this fee on a monthly basis.  It remains the same regardless of the number of transactions you process and helps cover the cost of your statement and any customer support you may require.

Batch Fee: A transaction fee is a fixed fee charged to process each individual transaction, whether the transaction is approved or declined.

Transaction Fee: The fee that is charged by your gateway for each transaction.

Chargeback Fee:  The fee that is charged by your processor for chargebacks.  A chargeback )Or retrieval) fee applies when a cardholder or issuing bank disputes a transaction.

Reserve Percent: The reserve percentage from the processor, if any. A portion of the credit card volume processed will be secured to cover for the potential business risk relating to chargebacks.

Reserve Term: A portion of the credit card volume processed will be secured to cover for the potential business risk relating to chargebacks. Rolling reserves are kept on hold for a declined period of time and will be released at the end of this period.  Lifetime reserves are kept until the MID is closed and then will be released after a holding period.

Reserve Cap: The maximum amount that is held in reserves.


Merchant Account Details

 You will now see this within every gateway profile for the Gateway MID Grouping.  

 All gateway profiles have been enhanced with additional fields to assist with future routing functionality.  The MID Group within each gateway profile will allow you to associate multiple MIDs together under one group name for added routing capabilities.  Please see below for descriptions on each of these fields.


MID Alias: This will be the Alias for your MID.  Previously shown as "Gateway Alias".

Descriptor: The billing descriptor is what appears on a customer’s credit card statement. The descriptor should match what is used by your processor.

Merchant ID: Your Merchant Id for this MID.  You will receive this from your processor.

Customer Service Number: The customer service number that appears with the descriptor, and it should match what is used by your processor.

MID GROUP: You will use this field to specify the corporation name on the MID if you are attempting to group your MIDs by corporation name.  Click HERE for further information on Gateway MID Configuration

Processor: Select your processor for this MID.

Vertical: Select the Vertical pertaining to this MID such as Diet, Skin Care, Men's Health etc.


You will need to assign the payment gateways at the campaign level; therefore, you will have the flexibility to work with multiple gateway providers, and assign different gateway providers to different campaigns based on your preference.

Among the many payment gateways in the Lime Light CRM, you will notice the “Dry Run Testing Gateway”. This gateway is intended to be used for testing purposes only. For more information about this testing gateway, please go to Dry Run Testing Gateway.

If you need to submit a custom request to add a new Payment Gateway Provider to your account, please feel free to send your inquiry to support@limelightcrm.com ,and we will follow up with you.