Configuring Chargeback Guardian (New Version) Gateway

Chargeback Guardian currently has two versions which in the CRM are referred to as Chargeback Guardian (New Version) and Chargeback Guardian (Previous Version). Please be aware of what version you are using in order to configure it correctly in your CRM.

To configure Chargeback Guardian (New Version) Gateway into your Lime Light CRM, you will go to Payment Systems>Gateway Providers and select Chargeback Guardian (New Version) in your Gateway Accounts drop down menu. Click on “Add Gateway” and fill out the gateway parameters.

These parameters are briefly described here for your reference:

Company ID: Chargeback Guardian will provide you the Company ID.

Company Key: Chargeback Guardian will provide you the Company Key.

Product ID: Chargeback Guardian will provide you the Product ID.

Currency: Chargeback Guardian (New Version) currently supports USD only.

Auth Type: Always use Auth & Capture, this will indicate your gateway to authorize and charge the transactions within the same day.

Use Decline Salvage?: Select "Yes" if you're using the decline salvage service that is offered through Verifi.

Gateway Alias: Name that you will assign to the gateway. This is for internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.


Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).