Configuring Inktel

If you are working with Inktel, you can activate the automated fulfillment technology in your CRM at any time.

In order to do this you just need to go to Clients & Fulfillment > Fulfillment Providers and select Inktel from the drop down menu. Click on "Add Fulfillment Provider" and fill out the following parameters to Configure Inktel:

  • Brand Name - This will be provided to you by Inktel
  • Campaign Name - This will be provided to you by Inktel
  • Delay Hours - Specify if you would like to delay our system from pushing the orders to your fulfillment center for an “X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider
  • Receive Tracking Number - Specify whether you would like to receive tracking numbers with your shipments or not
  • Alias - For internal purposes only to help you organize among multiple fulfillment profiles within your CRM


Once your fulfillment provider has been activated in your CRM, you must follow these requirements:

  • Use the same product SKUs for Inktel and Lime Light CRM
  • Set up your Shipping Codes within the Lime Light CRM according to the shipping codes that Inktel uses for the shipping methods you will be working with

These two fields will help you prevent your shipments from getting rejected or delayed due to the product SKUs not matching or due to invalid shipping codes.

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