Analytics Release: 09/22/2017

Enhancements:

Customer Service Drill Modifications. (a) Modified the drill on the Customer Service dashboard when drilled into the Refunded numbers by agent so the amount displayed is the refunded amount and not the order total amount. (b) Modified the drill on the Customer Service dashboard so when drilling into the MCB number,  the drill brings up the MCB's that were relevant to the specific agent's activities.

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