Call Center/Customer Service Providers

Alpha Connect: specializes in providing the best domestic customer support for direct marketing, trial, straight sale, and high risk continuity campaigns with a specific focus on Limelight CRM clients. Founded by advertisers who have successfully run high risk trial, continuity and straight sale campaigns for nearly a decade with Limelight CRM, Alpha Connect offers a truly unique insight from the advertisers’ point of view and is committed to sharing all information that will help clients successfully run campaigns. With years of split testing and extensive quality assurance we are confident we provide the best possible service at the most cost effective rate in the industry. Alpha Connect is focused on creating long lasting relationships with clients who view the contact center as an essential partnership and not just a cost of doing business.

Address: 4502 E University Dr, Phoenix, AZ 85034
Contact:
Nick Fasci    
Phone:
602-456-2257 x 307
Email:
Limelight@AlphaConnect.com (Contact for special rate)
http://www.alphaconnect.com/

 

Argo Marketing Group: Argo Marketing Group is a full-service customer engagement center. We specialize in a holistic marketing approach that includes a full suite of coordinated services such as direct-response, e-communications, social media and brand management, and government/political strategic plans. We operate three Maine-based contact centers where we provide exceptional 24/7 customer care through phone support, e-mail, social media, text and live chat. These multilingual facilities serve both domestic and international customers. Our cutting-edge technology and dedicated workforce ensures a substantial ROI driven by our consistent focus on superior customer satisfaction.  We invite you to read more about Argo’s story  and contact us to learn how we can provide you with the industry-leading services your customers deserve.

Contact: Erin Stodder, Director of Business Development
Phone:
207-514-0744 x 1000
Email: erin@argomarketinggroup.com
http://argomarketing.com/

 

Cebu Global Teleservices, Inc: Uses the expertise and talent of Filipino agents along with efficient operations management and call center technology, delivers customer care and service solutions in the most cost-effective manner. Their services include: Inbound & Outbound Calls, Electronic Billing & Internet Selling. Their training includes American Accent and Culture Training.

Contact: Chris Pallante         
Phone: 727-420-6529 
Email:
cpallante@cebuglobaltel.com
http://cebuglobaltel.com/

 

Edge Marketing & Teleservices: Inbound call center specializing in customer service for the direct response industry.  Our agents are very proficient with saves/customer retention and maximize revenue for our clients.

Address: 644 Main Street, Saco, ME 04072
Contact:
Steven Riley - President
Phone:
207-831-4154
Email:
sriley@edgemarketingme.com
http://www.edgemarketingme.com/

 

Focus Services: Privately owned call center service provider, specializes in Multi-Product Direct Sales Support, Customer Service Support, Saves/ Retention/ Loyalty Support, and Technical Support. It has grown year over year by building strong, collaborative and effective vendor relationships with clients across multiple industries. Currently it has nine facilities, both domestically and internationally.

Contact: Paul Liljenquist
Address:
4102 South 1900 West, Roy, Utah 84067
Cell:
480-275-1875 
Fax:
801-781-6600
Email:
paul.liljenquist@focusservices.com
www.FocusServices.com

 

Fusion BPO Services: Pioneer in the business process outsourcing industry, they offer Inbound Customer Care, Outbound Call Center Services and Back-office Services onshore or offshore. Among the features that make them stand out are: the enhanced inbound customer service in every call center including inquiry service, help desk, up selling and cross selling, sales, order fulfillment and more, as well as the round-the-clock strategic business process outsourcing services to maximize your business success.

Contact: Michael O'Neil - EVP
Office:
817-207-9065 
Cell:
817-223-9492 
Fax:
817-887-1211
www.fusionbposervices.com

 

Global Entry Outsource Partners: Global Entry Outsource Partners is a full service offshore teleservice organization specializing in customer support, outbound sales and lead generation, BPO experience, our time proven strategy enables us to provide our clients with a highly profitable and sustainable low cost off shore service solution.

Address: 301 NE 51st St, Suite 4160, Boca Raton, FL 33431
Contact: Aaron Rand - Managing Partner
Phone: 561-288-5311
Email: aaron@globalentrllc.com

 

Intellework Marketing: Intellework is a marketing company that helps sellers earn more revenue. We work with their customer base and build a long term engagement platform - 12 months - where we brand, add value, re-sell and introduce new concepts. This creates lifetime value past the first sale. To facilitate this, we send out email, radio, mail or call back campaigns utilizing a propriety software solution that integrates each piece with choices the customer makes. It learns what the customer likes through AI, thus targeting better ads and offers for maximum conversion. Intellework is also a complete call center solution that has won awards in sales, customer service, save-the-sale and retention services. We do not believe in just cancelling an order, rather, our agents have 7 layers of rebuttals. We build value to capture more revenue.

Address: 14105 Carmody Drive, Eden Prairie, MN 55347
Contact: Kevin Eichhorn - Owner
Phone: 612 770 4189
Email: kevin@intellework.com
http://www.intellework.com/

 

Lemon Peak: Customer Support Services (Phone, Email, And Live Chat Support). Experts on reducing refunds and chargebacks while increasing revenue at 50% of the cost.

Address: 500 West Putnam Ave, Greenwich, CT 06830
Contact: Zachary Martinez – President
Phone: 203-542-7383
Fax: 203-542-7701
Email: zachary@lemonpeak.com
http://www.lemonpeak.com/

 

Mountain Valley Integrated Solutions: (MVIS) provides integrated Customer Service, Inbound Sales, and Fulfillment. These services can be engaged individually as well, so can Outbound. The integration/engagement of all 3 of these services provides not only significant savings to you, but increased and seamless service levels. They specialize in large volume clients as they can present a competitive bid for your business with all 3 services integrated or individually.

Contact: Chris Bartlett – Director of Business Development
Office:
518-561-6842  x 6089
Cell:
518-645-4092  
Email:
bartlecd@mvi-solutions.com

 

PerformTel Contact Centers: With three (3) domestic site locations and over 250 seats, PerformTel boasts over 22,000 square feet of contact center real-estate. With a major focus on customer service & sales solutions for medium to high-risk business models, it's mission is to drive revenues and maximize LCV for it's clients through intense internal standards & direct industry experience. We proudly encourage and welcome on-site visits, give us a call today. Services include: Customer Service Retention, Direct Sales Support, Outbound partial & order confirmation selling.

Address: 11113 Excelsior Blvd, Hopkins, MN 55343
Contact: Kyle Hannah – Founder & CEO
Phone: 763-250-7432 x 711
Fax: 763-444-1033
Email: kyle@performtel.com
http://www.performtel.com/

 

Push Innovation Live: Push Innovation Live is an Irvine, California based customer support center that specializes in providing 24/7 domestic customer service solutions with a focus on customer retention. Our helpful representatives are dedicated to providing your customers the highest level of customer satisfaction while keeping industry-lowest wait times short, refund rates low, and retention rates high.

Contact: Mathew Speelman
Phone: 949-381-1081
Email: matt@pushinnovation.com
http://pushinnovationlive.com/

 

RevGuard: ASP dedicated to making your business more profitable and ensuring your long term viability through the application of OCO, “Optimized Customer Outcome” technology. With this you benefit from a patent-pending technology using their multivariate outcome testing combined with hosted Interactive Voice Response (IVR) and Web-based platforms to optimize the LTV of your customers.

Address: 6260 Lookout Rd., Boulder, CO 80301
Contact: Walter Long – VP Business Development
Phone: 720-231-5850 
Fax: 303-530-0771
http://revguard.net/

 

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