Configuring BTB MailFlight

If you are working with BTB MailFlight, you can activate the automated fulfillment technology in your CRM at any time.

In order to do this you just need to go to Clients & Fulfillment > Fulfillment Providers and select BTB Mailflight from the drop down menu. Click on "Add Fulfillment Provider" and fill out the following parameters to configure BTB Mailflight:

  • Username – Same username that you have set up with BTB MailFlight
  • Password – Same password that you have set up with BTB MailFlight
  • Client Name – This will be provided to you by BTB MailFlight
  • Receive Tracking Numbers – Specify whether you would like to receive tracking numbers with your shipments or not
  • Delay Hours – Specify if you would like to delay our system from pushing the orders to your fulfillment center for an “X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider
  • Alias - For internal purposes only to help you organize among multiple fulfillment profiles within your CRM

 

Once your fulfillment provider has been activated in your CRM, you must follow these requirements:

  • Use the same product SKUs for BTB MailFlight and Lime Light CRM
  • Set up your Shipping Codes within Lime Light CRM according to the shipping codes that BTB MailFlight uses for the shipping methods you will be working with

These two fields will help you prevent your shipments from getting rejected or delayed due to the product SKUs not matching or due to invalid shipping codes.

Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

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